Consumer Satisfaction Award 2017

Queens Auto Mall wins a Consumer Satisfaction Award

Queens Auto Mall has been awarded the 2017 Consumer Satisfaction Award from DealerRater! We are so proud to offer you the best service possible, and value your feedback, which is why this award is so important to us.

Read More: Take a look at all the new luxury models from the 2017 Chicago Auto Show

Consumer Satisfaction Award Criteria

In order to qualify for a Consumer Satisfaction Award, there are a few criteria that our dealership must meet. These criteria are:

  • Minimum of 25 reviews on DealerRater for the 2016 calendar year
  • Average star rating of 4.0 out of a 5.0 scale (calculated quarterly)
  • At least one review per quarter on DealerRater for the 2016 calendar year
  • Must not have been blacklisted within the 2016 calendar year

Dealerships are given an overall PowerScore™ that is based on their average star rating as well as the total number of reviews written about the dealership during that calendar year. These Consumer Satisfaction Awards are given to top U.S. used car dealerships and Canadian car dealerships based on their PowerScore™.

We serve a large area, so we are always looking for ways to reach more customers and make each experience easy and painless. That is why we have developed our website to include our current inventory, research on different makes and models that we have available, as well as financing options and payment calculators so that our customers can determine their needs and wants before they even come to our dealership.

Here at Queens Auto Mall, we strive to consistently provide excellent service to our customers and offer a wide variety of luxury vehicles. Thank you to our customers for this award, and we look forward to continue providing excellent customer service at Queens Auto Mall!