Jean Pierre Ordonez
Jan 24, 2021
They try to scam me by saying my credit score was low...
They try to scam me by saying my credit score was low which was not the case so I could have a higher APR... be ware
Jan 23, 2020
Shondell was amazing to deal with off hand.! Him & Rob...
Shondell was amazing to deal with off hand.! Him & Rob helped me get a car that I thought I’d never be able to get! BIGGEST & best upgrade !! Shondell explained everything clearly & was very polite & punctual ! Ask for him when you go there
Aug 21, 2019
Overrated garbage.cars for poor people who can't afford better car. They sell a cars no dissent dealership will ever try to sell.... sales personal except some individuals Haines.
Feb 26, 2019
Super super excited
There are no words to describe my experience.one word 🤗🤗🤗 Am so overwhelmed taught i was gonna walk out without a vehicle but qith the help of shondell Martin i came out victorious.. very persistent hard word.. he and the customer Rep..they were AWESOME and the atmosphere was great. cheers.🥂 to me am feeling great right now because of Shondell and that guy very persistent person. Thank you Thank you Thank you
Feb 17, 2019
Shondell was great and made the process go as easy as possible. I would definitely tell all my friends and refer them to the dealership and Shondell.
May 06, 2020
This dealerater site is a good idea it saves going to,...
This dealerater site is a good idea it saves going to, say the BBB. Queens Auto Mall I got my first financed vehicle from them back in 2014. I had my wife and 1yr old with me. The Manager was very nice but he's no longer there and sales people were pretty nice, a few who are no longer there. One guy I don't trust I know who he is, short Italian guy is still there, he's a cool guy nevertheless. I tried to return my 07 Mazda to them a few times and they would not take it back. I soon found out why and ended up being persistent finally last yr. I got help from David. I told him I wanted something that was closely related to The Mazda I had, I ended up with a CR-V not exactly what I was looking for since I told him I did not want a CR-V, he still insisted that was the best SUV they could offer, Avg. credit considered (not cool). Still have the vehicle after a promise of it being taken back for a better vehicle within 7 months under a "structured package deal". Payments have been made on time. Almost 10mos later he seems to have left them, emails aren't being returned poor follow up he did email in Feb. I was through with these guys before that. No good because, they won't help with my boredom of driving a cookie cutter SUV. Who doesn't own a Honda CR-V! They need to do better on their prices because, the general motoring person on the street knows a bit more than they give them credit for.
Mar 14, 2019
💯 % satisfied
Muneer was a fantastic, knowledgeable sales person with a five stars customer service. He went above and beyond to make this transaction go through smoothly. Muneer know so much about every car they have on display, 25 years of experience, what you expect but the best! I am very happy i chose queen auto mall, unbeatable prices, great inventory, fantastic customer service, thank you Muneer for making this car purchase a pleasant experience 🙏🙏
Jan 25, 2019
Dealership gave great customer support and knowledge on buying a car. Make sure to go check them out. So any one on the market for a car Hans it’s ur guy
Jun 29, 2018
Went in for a 2011 e90 m3, a car ive been dreaming to purchase for a while. Mike T greeted me, I was young so exspected to be judged. But no judgement by him, we go staright to work. Loved the car, he guided to through the financial process very easily. Drove out the same day with my dream car! Thanks to Mike!
Jun 28, 2018
Respectful amd Truthful, saw how other salesmen spoke, have a great respect for mike. Made the process quick and easy. Want a great smooth exsperience ask for Mike T.
Jean Pierre Ordonez
Apr 15, 2021
Jean Pierre helped me find the perfect car. I came not...
Jean Pierre helped me find the perfect car. I came not sure what I wanted and he gave a bunch of choices and great customer service. Would highly recommend
Apr 11, 2021
Great experience, Jean Pierre was very helpful with all...
Great experience, Jean Pierre was very helpful with all the questions I had. Great communication and I am very glad with the purchase of this car.
Apr 01, 2021
Fabulous services bless thanks lot for ur service and...
Fabulous services bless thanks lot for ur service and responsibility wen I needed help on this car u was well gd with this car Ty
Mar 19, 2021
Thank you so much for the patience, help and...
Thank you so much for the patience, help and understanding through the entire process of helping me get approved!! Your customer service was impeccable!! Thank you!!
Mar 18, 2021
Awesome experience.... customer service was excellent ......
Awesome experience.... customer service was excellent ... Jp was very nice ...Amit was very explanatory..... he answered all my questions and was happy with my out come
Apr 08, 2021
This is the worst dealership I’ve ever been to. The fat...
This is the worst dealership I’ve ever been to. The fat guy with the gap teeth and the black guy with the glasses are horrible employees who don’t know how to professionally speak to customers. Instead of offering options for someone looking for a vehicle, they chose to question my finances and giggled like school boys seeing a set of tits foreign the first time. The lady receptionist is an idiot who also is unprofessional and a liar. If you want a car go somewhere else!