Staff
Shondell Martin
Sales Advisor
Patrick Perry
Director of Marketing & Business Development
Muneer Akhtar
Sales Advisor
Jean Pierre Ordonez
Sales Consultant
Marc Cornier
Sales Consultant
Bentley Rodgers
Sales Advisor
Joneil Anderson
Sales Consultant
Tishan Bharret
Sales Consultant
Edwin G
Sales Advisor
Jordan Raymond
Sales Consultant
Hans Suncar
Sales Consultant
Shondell Martin
Sales Advisor
May 05, 2021
Shawn dell was an amazing and patient salesperson, he...
Shawn dell was an amazing and patient salesperson, he really knows his stuff...should.think about getting his own dealership, thanks for all you have done for my husband and myself.
Jan 24, 2021
They try to scam me by saying my credit score was low...
They try to scam me by saying my credit score was low which was not the case so I could have a higher APR... be ware
Jan 23, 2020
Shondell was amazing to deal with off hand.! Him & Rob...
Shondell was amazing to deal with off hand.! Him & Rob helped me get a car that I thought I’d never be able to get! BIGGEST & best upgrade !! Shondell explained everything clearly & was very polite & punctual ! Ask for him when you go there
Aug 21, 2019
Oooooooooooo
Overrated garbage.cars for poor people who can't afford better car. They sell a cars no dissent dealership will ever try to sell.... sales personal except some individuals Haines.
Feb 26, 2019
Super super excited
There are no words to describe my experience.one word 🤗🤗🤗 Am so overwhelmed taught i was gonna walk out without a vehicle but qith the help of shondell Martin i came out victorious.. very persistent hard word.. he and the customer Rep..they were AWESOME and the atmosphere was great. cheers.🥂 to me am feeling great right now because of Shondell and that guy very persistent person. Thank you Thank you Thank you
Patrick Perry
Director of Marketing & Business Development
May 06, 2020
This dealerater site is a good idea it saves going to,...
This dealerater site is a good idea it saves going to, say the BBB. Queens Auto Mall I got my first financed vehicle from them back in 2014. I had my wife and 1yr old with me. The Manager was very nice but he's no longer there and sales people were pretty nice, a few who are no longer there. One guy I don't trust I know who he is, short Italian guy is still there, he's a cool guy nevertheless. I tried to return my 07 Mazda to them a few times and they would not take it back. I soon found out why and ended up being persistent finally last yr. I got help from David. I told him I wanted something that was closely related to The Mazda I had, I ended up with a CR-V not exactly what I was looking for since I told him I did not want a CR-V, he still insisted that was the best SUV they could offer, Avg. credit considered (not cool). Still have the vehicle after a promise of it being taken back for a better vehicle within 7 months under a "structured package deal". Payments have been made on time. Almost 10mos later he seems to have left them, emails aren't being returned poor follow up he did email in Feb. I was through with these guys before that. No good because, they won't help with my boredom of driving a cookie cutter SUV. Who doesn't own a Honda CR-V! They need to do better on their prices because, the general motoring person on the street knows a bit more than they give them credit for.
May 17, 2019
BE CAREFUL - THESE GUYS ARE FRAUDS!
We came to this agency with a trade in to get a bigger car because I was pregnant. We spent several hours working through different cars and deals. We found a deal we liked, but the manager on duty told us he doesn't want to make the deal because the car isn't the best. We appreciated his "honesty", and looked at other cars. We left after picking a car to pick up our kids from school, and returned with them, with he understanding that all we need is to sign the documents. When we returned the manager again concocted a story about the car he offered us not eligible for financing - we were stupid about it - and he gave us another car to look at. I was exhausted and our three kids were getting annoyed. The purposely made us all tired and frustrated so we just say yes to the car, and we were so out of it at that point that we didn't check well enough. They sold us a car that has structural damage. A couple of weeks later when we tried to bring the car in after it was inspected and many problems were found they didn't have an appointment for us for several weeks, mainly to get it our of the 60 day warranty. We were stuck with a car that had to have close to $10k in repairs. IN ADDITION! They had a parking ticket on the car and they put in an earlier date for the sale and a judge ruled against us and we had to pay their parking ticket! These guys are frauds. They see a pregnant women with a family as easy prey. These are the people that give a bad name to all car salesmen and I cannot even write the things I wish for them.
May 09, 2019
Great time at the dealership !!!
On 5/8/2019 I accompanied my friend to purchase a vehicle , everyone knows that buying a car is not a quick and easy process but Michael Delgado at Queens Auto Mall really made it a fun and enjoyable experience . They really made us feel like family there and Michael did an amazing job getting the best deal possible for the car . I highly recommend Queens Auto Mall to any future car buyers !!!!! 😁
Apr 20, 2019
Very good service hans
Any one in the market for a car go check out Hans he makes it happen they very aware of they inventory & answer every question
Mar 26, 2019
Great
Showed me all the great options of th BMW and gave me a great price and a gas voucher to put some gas. Waited a while they should have some snacks and coffee to be honest.
Muneer Akhtar
Sales Advisor
May 06, 2020
This dealerater site is a good idea it saves going to,...
This dealerater site is a good idea it saves going to, say the BBB. Queens Auto Mall I got my first financed vehicle from them back in 2014. I had my wife and 1yr old with me. The Manager was very nice but he's no longer there and sales people were pretty nice, a few who are no longer there. One guy I don't trust I know who he is, short Italian guy is still there, he's a cool guy nevertheless. I tried to return my 07 Mazda to them a few times and they would not take it back. I soon found out why and ended up being persistent finally last yr. I got help from David. I told him I wanted something that was closely related to The Mazda I had, I ended up with a CR-V not exactly what I was looking for since I told him I did not want a CR-V, he still insisted that was the best SUV they could offer, Avg. credit considered (not cool). Still have the vehicle after a promise of it being taken back for a better vehicle within 7 months under a "structured package deal". Payments have been made on time. Almost 10mos later he seems to have left them, emails aren't being returned poor follow up he did email in Feb. I was through with these guys before that. No good because, they won't help with my boredom of driving a cookie cutter SUV. Who doesn't own a Honda CR-V! They need to do better on their prices because, the general motoring person on the street knows a bit more than they give them credit for.
Mar 14, 2019
💯 % satisfied
Muneer was a fantastic, knowledgeable sales person with a five stars customer service. He went above and beyond to make this transaction go through smoothly. Muneer know so much about every car they have on display, 25 years of experience, what you expect but the best! I am very happy i chose queen auto mall, unbeatable prices, great inventory, fantastic customer service, thank you Muneer for making this car purchase a pleasant experience 🙏🙏
Jan 25, 2019
Customer sarisfation
Dealership gave great customer support and knowledge on buying a car. Make sure to go check them out. So any one on the market for a car Hans it’s ur guy
Jun 29, 2018
Dream Car
Went in for a 2011 e90 m3, a car ive been dreaming to purchase for a while. Mike T greeted me, I was young so exspected to be judged. But no judgement by him, we go staright to work. Loved the car, he guided to through the financial process very easily. Drove out the same day with my dream car! Thanks to Mike!
Jun 28, 2018
All 100%
Respectful amd Truthful, saw how other salesmen spoke, have a great respect for mike. Made the process quick and easy. Want a great smooth exsperience ask for Mike T.
Jean Pierre Ordonez
Sales Consultant
Aug 19, 2021
THE WORST DEALERSHIP EVER ! THE MANAGER HAS NO RESPECT,...
THE WORST DEALERSHIP EVER ! THE MANAGER HAS NO RESPECT, HE OVER CHARGES FOR ALL THE CARS AND TRIES TO KILL PEOPLE WITH THE PRICING ! DO NOT BUY FROM HERE AT ALL ! THEY ARE A BUNCH OF FRAUDS. SALES MAN JP WAS ACTUALLY NICE HE TRYED TO HELP BUT THE MANAGER WAS DISGUSTING
Apr 15, 2021
Jean Pierre helped me find the perfect car. I came not...
Jean Pierre helped me find the perfect car. I came not sure what I wanted and he gave a bunch of choices and great customer service. Would highly recommend
Apr 11, 2021
Great experience, Jean Pierre was very helpful with all...
Great experience, Jean Pierre was very helpful with all the questions I had. Great communication and I am very glad with the purchase of this car.
Apr 01, 2021
Fabulous services bless thanks lot for ur service and...
Fabulous services bless thanks lot for ur service and responsibility wen I needed help on this car u was well gd with this car Ty
Mar 19, 2021
Thank you so much for the patience, help and...
Thank you so much for the patience, help and understanding through the entire process of helping me get approved!! Your customer service was impeccable!! Thank you!!
Marc Cornier
Sales Consultant
Aug 06, 2021
Great customer service. Followed through with everything...
Great customer service. Followed through with everything he said. Patient, professional, pleasure to work with.. I would defiantly recommend someone to him… And also explained everything I asked him about the vehicle…
Jun 08, 2021
Marc did so well & was very patient with my husband and...
Marc did so well & was very patient with my husband and me throughout the process. Because of him & the team at Queens Auto Mall we were able to get a bigger car for our family.
Bentley Rodgers
Sales Advisor
Apr 08, 2021
This is the worst dealership I’ve ever been to. The fat...
This is the worst dealership I’ve ever been to. The fat guy with the gap teeth and the black guy with the glasses are horrible employees who don’t know how to professionally speak to customers. Instead of offering options for someone looking for a vehicle, they chose to question my finances and giggled like school boys seeing a set of tits foreign the first time. The lady receptionist is an idiot who also is unprofessional and a liar. If you want a car go somewhere else!
Tishan Bharret
Sales Consultant
